I drove ** miles through the rain to see Mission Impossible which showed as available o...

GetHuman-cyberact's customer service issue with MoviePass from August 2018

Help with my MoviePass issue
The issue in GetHuman-cyberact's own words
I drove ** miles through the rain to see Mission Impossible which showed as available on my apfor the *:** and **:** showings. Several other movies and evening show times appeared as available as well.*When I arrived at *:** to check in the App showed "no additional show times today" for Mission Impossible and all the other films were grayed out except the *:** showing of Darkest Minds.*Three times in the past month Movie Pass "wasn't working" when we got to the theater, but I thought you had that problem fixed!
GetHuman-cyberact did not yet indicate what MoviePass should do to make this right.
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MoviePass

Customer service issue
Reported by GetHuman-cyberact
Aug 11th, 2018 - 7 mons ago
I have an issue with MoviePass too
Fixed
Seen by 4 customers so far
Similar issue to 2446 others
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Timeline
GetHuman-cyberact started working on this issue
Aug 11th, 2018 6:49pm
GetHuman-cyberact indicated the issue is not fixed yet.
Aug 12th, 2018 1:57am