When I check out theaters in my area, I get a message saying that there are no showtime...
GetHuman-rossjros's customer service issue with MoviePass from August 2018
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The issue in GetHuman-rossjros's own words
When I check out theaters in my area, I get a message saying that there are no showtimes available today. I was at the theater, and was told that they still accept movie pass. I had to pay to see a movie. This has happened a few times to me. I’m getting very frustrated with the frequent app problems. I know that you are having financial issues, but I feel that the app is purposely not working to save some money. At this point I don’t know why I am paying for service that is not delivered!
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