When I check out theaters in my area, I get a message saying that there are no showtime...

GetHuman-rossjros's customer service issue with MoviePass from August 2018

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The issue in GetHuman-rossjros's own words
When I check out theaters in my area, I get a message saying that there are no showtimes available today. I was at the theater, and was told that they still accept movie pass. I had to pay to see a movie. This has happened a few times to me. I’m getting very frustrated with the frequent app problems. I know that you are having financial issues, but I feel that the app is purposely not working to save some money. At this point I don’t know why I am paying for service that is not delivered!
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MoviePass

Customer service issue
Reported by GetHuman-rossjros
Aug 10th, 2018 - a yr ago
I have an issue with MoviePass too
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Seen by 7 customers so far
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Timeline
GetHuman-rossjros started working on this issue
Aug 10th, 2018 7:16pm
GetHuman-rossjros indicated the issue is not fixed yet.
Aug 11th, 2018 8:17pm
GetHuman-rossjros indicated the issue is not fixed yet.
Aug 11th, 2018 8:17pm