I want to cancel my sons account, I pay for it with my charge card, Movie pass has done...

GetHuman-aew's customer service issue with MoviePass from August 2018

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The issue in GetHuman-aew's own words
I want to cancel my sons account, I pay for it with my charge card, Movie pass has done everything in their power so that you can’t get in touch with them! They’ve changed their phone number, they tell you to get into their APP,when I go to the APP it says the account is in use on another device! There’s no way to contact them! My sons account is *****@***.com! Please help us! I know Movie pass is in money trouble! Thank you for your help in advance!
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MoviePass

Customer service issue
Reported by GetHuman-aew
Aug 10th, 2018 - a yr ago
I have an issue with MoviePass too
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Seen by 3 customers so far
Similar issue to 2382 others
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GetHuman-aew started working on this issue
Aug 10th, 2018 5:15pm
GetHuman-aew indicated the issue is not fixed yet.
Aug 10th, 2018 5:15pm