I have tried to get a resolve by chat with the help system on the app that works for no...
GetHuman973601's customer service issue with MoviePass from August 2018
Help with my MoviePass issue
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The issue in GetHuman973601's own words
I have tried to get a resolve by chat with the help system on the app that works for nothing else. The app has not worked for me for my new month once. No showtimes shows and it tells me to try again later. I just want to cancel and get my refund. I also had to pay full price a couple weeks ago when I went to see movie with my kids as the app would not work at the theater. I am just looking for some good CS so if MoviePass fixes the issues it is having I actually have a option to return. This is my last post to the app chat help (I am a founder of a gaming community that reaches thousands through FB, twitch stream, and other popular social media. if you can not make the service I paid for work then refund me as I have not been able to use it since my new month billed and cancel and we are good. if not then I will vlog*blog and stream how MoviePass has stole money from thousands as app has not worked for customers to use. Make this right.)
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