Gentlemen, **I have been trying to cancel my Movie Pass account for weeks now but to no...

GetHuman970946's customer service issue with MoviePass from August 2018

Help with my MoviePass issue
The issue in GetHuman970946's own words
Gentlemen, **I have been trying to cancel my Movie Pass account for weeks now but to no avail. I have called but the recording only says to call back later. I have e-mailed to cancel but never had a response. When I ask how to cancel my account, I am directed to click on the "account" tab but there is no such tab on their web site. Yesterday, they charged my VISA account with another * month charge of $**. My account * is: *****-****-****-****. My name is:*Charles Pease Phone * is: ***-***-****. HELP!
GetHuman970946 did not yet indicate what MoviePass should do to make this right.
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How GetHuman970946 fixed the problem
Well, it was hopeless trying to deal with Movie Pass. They wouldn't reply to my e-mails* calling them was useless as all I got was recordings* I couldn't even find their app on Google play. Fortunately, they had just charged my VISA account with a * month billing and so I contacted my VISA card and they agreed to dispute the charge and further block Movie Pass from charging any more $. Plus they gave me an immediate credit back of the charge. DO NOT use Movie Pass* they are the worst.
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Customer service issue
Reported by GetHuman970946
Aug 9th, 2018 - a yr ago
I have an issue with MoviePass too
GetHuman970946 shared how to fix
Seen by 6 customers so far
Similar issue to 2337 others
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GetHuman970946 started working on this issue
Aug 9th, 2018 3:03pm
GetHuman970946 indicated the issue is not fixed yet.
Aug 9th, 2018 4:04pm
GetHuman970946 confirmed the issue is fixed. Hooray!
Aug 10th, 2018 4:37pm