Gentlemen, **I have been trying to cancel my Movie Pass account for weeks now but to no...
GetHuman970946's customer service issue with MoviePass from August 2018
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The issue in GetHuman970946's own words
Gentlemen, **I have been trying to cancel my Movie Pass account for weeks now but to no avail. I have called but the recording only says to call back later. I have e-mailed to cancel but never had a response. When I ask how to cancel my account, I am directed to click on the "account" tab but there is no such tab on their web site. Yesterday, they charged my VISA account with another * month charge of $**. My account * is: *****-****-****-****. My name is:*Charles Pease Phone * is: ***-***-****. HELP!
GetHuman970946 did not yet indicate what MoviePass should do to make this right.
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How GetHuman970946 fixed the problem
Well, it was hopeless trying to deal with Movie Pass. They wouldn't reply to my e-mails* calling them was useless as all I got was recordings* I couldn't even find their app on Google play. Fortunately, they had just charged my VISA account with a * month billing and so I contacted my VISA card and they agreed to dispute the charge and further block Movie Pass from charging any more $. Plus they gave me an immediate credit back of the charge. DO NOT use Movie Pass* they are the worst.
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