I recently moved to a new apartment which changed my billing address. I tried updating...

GetHuman-ainedee's customer service issue with MoviePass from August 2018

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The issue in GetHuman-ainedee's own words
I recently moved to a new apartment which changed my billing address. I tried updating the info through the app but every time I press save, the info wouldn't get save. my friend had this crazy idea to try it on his phone and he seems to have fixed the issue only problem is that I can't login into the app on my phone. My friend logged out and deleted the app off his phone. Is there a way I can get this active back on my phone
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MoviePass

Customer service issue
Reported by GetHuman-ainedee
Aug 9th, 2018 - a yr ago
I have an issue with MoviePass too
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Seen by 6 customers so far
Similar issue to 2336 others
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Timeline
GetHuman-ainedee started working on this issue
Aug 9th, 2018 2:44pm
GetHuman-ainedee indicated the issue is not fixed yet.
Aug 9th, 2018 3:45pm
GetHuman-ainedee indicated the issue is not fixed yet.
Aug 9th, 2018 3:46pm
GetHuman-ainedee indicated the issue is not fixed yet.
Aug 9th, 2018 3:46pm
GetHuman-ainedee confirmed the issue is fixed. Hooray!
Aug 10th, 2018 6:45pm