I emailed canceling my MoviePass. My * daughters both tried to get it on my phone and...

GetHuman-maryhma's customer service issue with MoviePass from July 2018

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The issue in GetHuman-maryhma's own words
I emailed canceling my MoviePass. My * daughters both tried to get it on my phone and it will not take - wrong phone I guess. When I wrote the response was I would not be able to renew for * months which is a shame as if I am able to get a new phone before then I would join again. My first month was free and I see now that you are charging my credit card. Since I cancelled in plenty of time I would like you to reimburse me the amount you are charging. Thank you*Mary Hendrickson
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MoviePass

Customer service issue
Reported by GetHuman-maryhma
Jul 27th, 2018 - 10 mons ago
I have an issue with MoviePass too
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GetHuman-maryhma started working on this issue
Jul 27th, 2018 5:05pm
GetHuman-maryhma indicated the issue is not fixed yet.
Jul 27th, 2018 6:25pm
GetHuman-maryhma indicated the issue is not fixed yet.
Jul 28th, 2018 6:07pm
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Aug 1st, 2018 12:49am
GetHuman-maryhma indicated the issue is not fixed yet.
Aug 2nd, 2018 6:45pm