Unauthorized device!!!! I can't login thus I am unable to get to live chat!*The requ...

GetHuman-lbudler's customer service issue with MoviePass from July 2018

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The issue in GetHuman-lbudler's own words
Unauthorized device!!!! I can't login thus I am unable to get to live chat!*The request number is *******. My name is Larry Budler *****@***.com. Whatever algorithm your software is using to determine that another device is using is faulty. I have never used another device for this account. It is a Galaxy S* Edge that was repaired by Samsung. The last tech said that he was resetting the account. Absolutely nothing change. I am still getting the unauthorized device response! HELP!!!
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MoviePass

Customer service issue
Reported by GetHuman-lbudler
Jul 24th, 2018 - 10 mons ago
I have an issue with MoviePass too
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GetHuman-lbudler started working on this issue
Jul 24th, 2018 3:10am
GetHuman-lbudler indicated the issue is not fixed yet.
Jul 24th, 2018 3:10am