Same issue seen by * customers since yesterdayI don't understand why it says "FIXED" w*a check mark next to it, when I've rec'd two (*) responses only directed at Is it fixed and I keep clicking "NO" and requesting someone either call me or send an email w* how to resolve this issue*problem

GetHuman900389's customer service issue with MoviePass from July 2018

6 views | 1663 similar | 0 following
Help with my MoviePass issue
GetHuman900389's next move: call MoviePass.
The best way to get your problem resolved is to tap the button below to start calling MoviePass. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman900389's own words
connect to MoviePass so I can get the gtreen Check Mark in order that I can get into the theatre to see the sh ow of my choice for that time. ... I was getting through and using MoviePass for only the first two times (both in June) July, nothing would go through. I have an android smartphone and it was working fine until it isn't.*I look forward to hearing from you to my email address below b*c I get the busy and pls call back, none of our agents available now Try Again*Two weeks I've been doing this, HELP! Please...
Managers won't let me in b*c I get only so far, etc. and I can't show them that I am trying desperately to log into my account like I h ave the two times mentioned previously
I would love to hear from someone on the phone or in an email w* something that directs it's attn to the issue at hand. Not is it fixed??? It isn't.l*Is it possible to at least get a letter from MoviePass giving Managers a guarantee from you all that it permits me to get in until I can from my phone.*Thank you b*c* I sincerely hope so
a couple of months and have only been able to connect w*MOVIEPASS twice and I'm still being billed $**.** for the privellege of having MoviePass
everything but actually getting through to anyone at all four (*) different phone *'s that I have acquired. They all have the same message, they have high volume of calls, pls call back on online to the help*account, which I have done.
How GetHuman900389 fixed the problem

We are waiting for GetHuman900389 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MoviePass customer problems.
How Do I Recover My Moviepass Account?How Do I Get Moviepass to Refund a Charge?
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman900389 fixes it.
This email address isn't valid

MoviePass

cell smartphone*android.
Customer service issue
Reported by GetHuman900389
Jul 20th, 2018 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1663 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information

Timeline

GetHuman900389 started working on this issue
Jul 20th, 2018 4:06pm
GetHuman900389 indicated the issue is not fixed yet.
Jul 20th, 2018 7:32pm
GetHuman900389 indicated the issue is not fixed yet.
Jul 20th, 2018 8:31pm
GetHuman900389 indicated the issue is not fixed yet.
Jul 21st, 2018 5:09pm
GetHuman900389 indicated the issue is not fixed yet.
Jul 21st, 2018 5:17pm

The Free, Easy Way to Move Services

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies