I have a Samsung S* mini that's running Android *.*.*. There doesn't seem to be any ne...
GetHuman-micsco's customer service issue with MoviePass from July 2018
Help with my MoviePass issue
The issue in GetHuman-micsco's own words
I have a Samsung S* mini that's running Android *.*.*. There doesn't seem to be any new updates for the phone to *.**Lollipop. I received MoviePass as a Father's Day gift, but can't download the MoviePass app - msg, "your device is not compatible with this version." Is MoviePass going to come out with a compatible app? I don't believe Samsung is going to update the S* mini to *.*? Should I cancel my subscription... I already received my MoviePass card? THANKS!
GetHuman-micsco did not yet indicate what MoviePass should do to make this right.
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How GetHuman-micsco fixed the problem
I upgraded my phone.
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