Before contacting them, items GetHuman-jfitzsr may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-jfitzsr's own words
*****************I tried calling customer service * times no one available. *I tried using my movie pass * times *st time no seats available at the theater.*last week I had confirmation that I could use my movie pass I was outside the theater when I went on line at the Neshamity ** Unit **** and it noted to use my ***** zip code. the collector would not accept you mastercard. I had to use my personal credit card to obtain the ticket I asked for. I would expect a credit to my account for $*.** for this visit and cancel my card
GetHuman-jfitzsr did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-jfitzsr fixed the problem
We are waiting for GetHuman-jfitzsr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.