Bought a movie pass from Costco and it did not work. Returned it to Costco for refund...

GetHuman-mandbill's customer service issue with MoviePass from June 2018

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The issue in GetHuman-mandbill's own words
Bought a movie pass from Costco and it did not work. Returned it to Costco for refund and then tried to purchase movie pass the regular way, but it still shows that the e-mail I used is already in use. How do I get Movie Pass to allow me to purchase the Movie Pass with my existing e-mail. Some how Costco never deleted my original purchase which makes it hard to use my e-mail address. *****@***.com
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MoviePass

Customer service issue
Reported by GetHuman-mandbill
Jun 28th, 2018 - a yr ago
I have an issue with MoviePass too
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Seen by 17 customers so far
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GetHuman-mandbill started working on this issue
Jun 28th, 2018 4:18pm
GetHuman-mandbill indicated the issue is not fixed yet.
Jun 28th, 2018 8:03pm
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Jun 28th, 2018 8:05pm
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Jun 29th, 2018 5:52pm
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Jun 30th, 2018 2:11pm
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Jul 1st, 2018 7:50pm
GetHuman-mandbill shared this issue with others over email
Jul 1st, 2018 7:52pm
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Jul 2nd, 2018 4:44pm
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Jul 2nd, 2018 8:27pm
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Jul 4th, 2018 4:51pm
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Jul 5th, 2018 6:16pm
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Jul 6th, 2018 1:42pm
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Jul 10th, 2018 10:37pm
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Jul 11th, 2018 2:35pm
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Jul 12th, 2018 2:56pm
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Jul 13th, 2018 2:58pm
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Jul 16th, 2018 3:19pm