On *-**-** checked in & couldn't cancel, movie was sold out (Jur***ic World). Many, man...

GetHuman-dmpatter's customer service issue with MoviePass from June 2018

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On *-**-** checked in & couldn't cancel, movie was sold out (Jur***ic World). Many, many attempts to cancel failed - try again later. After an hour's wait, decided on another movie Oceans *, couldn't use MovieP***, due to pending reservation. I paid &**.** for my ticket. How do I get reimbursed?
I trust that MoviePass will make this right and come up with a resolution that is fair.
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MoviePass

Customer service issue
Reported by GetHuman-dmpatter
Jun 24th, 2018 - 2 mons ago
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GetHuman-dmpatter started working on this issue
Jun 24th 1:26pm
GetHuman-dmpatter indicated the issue is not fixed yet.
Jun 24th 3:15pm
GetHuman-dmpatter confirmed the issue is fixed. Hooray!
Jun 27th 2:46pm