Movie Pass is saying I already saw the movie Oceans * on June *th at *:**. There weren...

GetHuman-cndymaco's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
The issue in GetHuman-cndymaco's own words
Movie Pass is saying I already saw the movie Oceans * on June *th at *:**. There weren’t enough seats and I had to cancel it and checked in for Solo at *:** instead. My Movie Pass went through. I have a copy of my ticket stub as proof, but it won’t let me copy it to this post. If you give me an email, I will be glad to forward it to you. Since Solo went through, it’s obvious I couldn’t see Oceans * at the same time. I wanted to take my daughter tonight to Oceans *, but it is saying I already saw it and won’t allow me to check in. Can you please fix this so I can still use my Movie Pass to see Oceans *? Thank you in advance for your time and attention. *Sincerely,*Cindy S Macomber
GetHuman-cndymaco did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman-cndymaco fixed the problem
We are waiting for GetHuman-cndymaco to fix the problem and share the solution with the rest of us customers.
Please help with my MoviePass issue
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid

MoviePass

Customer service issue
Reported by GetHuman-cndymaco
Jun 12th, 2018 - 9 mons ago
I have an issue with MoviePass too
Fixed
Seen by 5 customers so far
Similar issue to 813 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-cndymaco started working on this issue
Jun 12th, 2018 9:48pm
GetHuman-cndymaco indicated the issue is not fixed yet.
Jun 12th, 2018 9:50pm