I am very annoyed with the ability to find any answers for my issues on the app or web...

GetHuman-mybeema's customer service issue with MoviePass from June 2018

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The issue in GetHuman-mybeema's own words
I am very annoyed with the ability to find any answers for my issues on the app or web site. I purchased at least ** gift cards at Christmas and now the recipients are unable to continue them. They are locked out of their apps and if they try to open a new account it says that email is already in use. Can this be resolved?? I know they want to continue using movie pass but it seems to be impossible. Hope to hear from you so I can help my family that I bought the gift subscriptions for. I have been a member since last September and love it but am at my wits end trying to get the issue resolved you are losing revenue as we speak. ....
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MoviePass

Customer service issue
Reported by GetHuman-mybeema
Jun 11th, 2018 - 9 mons ago
I have an issue with MoviePass too
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Seen by 7 customers so far
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Timeline
GetHuman-mybeema started working on this issue
Jun 11th, 2018 6:30pm