I can't log in. I recently had to change my email address from *****@***.com to c...
GetHuman767831's customer service issue with MoviePass from June 2018
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The issue in GetHuman767831's own words
I can't log in. I recently had to change my email address from *****@***.com to c******@***.com. I thought the change was successful until I tried to log in and it wouldn't recognize my new or old email address or my password.. My card number is ****************. My name is Claudia Dereuter. I purchased my one year plan through a COSTCO offer. Before the email address change I had used my card successfully twice. *Please help
GetHuman767831 did not yet indicate what MoviePass should do to make this right.
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How GetHuman767831 fixed the problem
Called MoviePass customer service. They fixed it. Were very helpful
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