I can't log in. I recently had to change my email address from *****@***.com to c...

GetHuman767831's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
The issue in GetHuman767831's own words
I can't log in. I recently had to change my email address from *****@***.com to c******@***.com. I thought the change was successful until I tried to log in and it wouldn't recognize my new or old email address or my password.. My card number is ****************. My name is Claudia Dereuter. I purchased my one year plan through a COSTCO offer. Before the email address change I had used my card successfully twice. *Please help
GetHuman767831 did not yet indicate what MoviePass should do to make this right.
I have an issue with MoviePass too
How GetHuman767831 fixed the problem
Called MoviePass customer service. They fixed it. Were very helpful
Please help with my MoviePass issue
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MoviePass

Customer service issue
Reported by GetHuman767831
Jun 10th, 2018 - a yr ago
I have an issue with MoviePass too
Fixed
GetHuman767831 shared how to fix
Seen by 11 customers so far
Similar issue to 623 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman767831 started working on this issue
Jun 10th, 2018 12:03am
GetHuman767831 shared this issue with your circles on Google+
Jun 10th, 2018 12:06am
GetHuman767831 indicated the issue is not fixed yet.
Jun 10th, 2018 1:16am
GetHuman767831 indicated the issue is not fixed yet.
Jun 10th, 2018 1:26am
GetHuman767831 indicated the issue is not fixed yet.
Jun 11th, 2018 10:27am
GetHuman767831 confirmed the issue is fixed. Hooray!
Jun 13th, 2018 1:28pm