I am a senior and very disappointed that we are able to see a movie one time. My friend...

GetHuman764070's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
I am a senior and very disappointed that we are able to see a movie one time. My friends and I are not into violence or *** so there are few movies to see. A couple movies I wanted to see again were blocked out because I saw it. With this new rule we may only be able to see * or * movies a month. why would you change this option when it was offered when we bought p***.*If you want to do this than anyone signying up now should be told about seeing a movie once but previously purchased p***es should be able to see a movie as many times they want. That is why we bought the p***. Please take the already seen this movie off so we can enjoy the few decent movies suitable for older people.
I trust that MoviePass will make this right and come up with a resolution that is fair.
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MoviePass

Customer service issue
Reported by GetHuman764070
Jun 8th, 2018 - 2 mons ago
I have an issue with MoviePass too
Fixed
Seen by 12 customers so far
Similar issue to 599 others
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GetHuman764070 started working on this issue
Jun 8th 6:34pm
GetHuman764070 shared this issue with friends on Facebook
Jun 8th 6:34pm
GetHuman764070 indicated the issue is not fixed yet.
Jun 9th 12:58am
GetHuman764070 indicated the issue is not fixed yet.
Jun 10th 12:10am