Multiple log in problems, even with new passwords that were “successful”. *Says my cred...

GetHuman743997's customer service issue with MoviePass from June 2018

Help with my MoviePass issue
The issue in GetHuman743997's own words
Multiple log in problems, even with new passwords that were “successful”. *Says my credentials are not accepted. I want the log in corrected ASAP.**Because of that I was unable to use app at the theater and had to pay for a ticket. This is not acceptable to me. Please refund. **Also, when I look at my app on my iPad I am asked to show verification of a ticket that I have not even purchased yet! So that problem inactivates any other action on the app.**Why is there NO active chat line for customer service as indicated by your info* Help section???
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MoviePass

Customer service issue
Reported by GetHuman743997
Jun 3rd, 2018 - 5 mons ago
I have an issue with MoviePass too
Fixed
Seen by 9 customers so far
Similar issue to 160 others
0 customers following this
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Timeline
GetHuman743997 started working on this issue
Jun 3rd 12:27am
GetHuman743997 indicated the issue is not fixed yet.
Jun 3rd 6:12am
GetHuman743997 indicated the issue is not fixed yet.
Jun 6th 4:15am
GetHuman743997 indicated the issue is not fixed yet.
Jun 6th 4:29pm
GetHuman743997 indicated the issue is not fixed yet.
Jun 7th 8:31pm