wouldn't recognize me - download app - the credit card number is not mine

GetHuman-glepate's customer service issue with MoviePass from April 2018

Help with my MoviePass issue
The issue in GetHuman-glepate's own words
download app ... wouldn't recognize me
the credit card number is not mine
another card charged to right person , me
I have an issue with MoviePass too
How GetHuman-glepate fixed the problem
We are waiting for GetHuman-glepate to fix the problem and share the solution with the rest of us customers.
Please help with my MoviePass issue
Do you have a customer issue as well?
We can help you get MoviePass's attention and get better help faster. Tap below to get started.
Having MoviePass issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MoviePass email you?
This email address isn't valid

MoviePass

moviepass
Customer service issue
Reported by GetHuman-glepate
Apr 19th, 2018 - 7 mons ago
I have an issue with MoviePass too
Not resolved
Seen by 6 customers so far
Similar issue to 3580 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-glepate started working on this issue
Apr 19th 6:21pm
GetHuman-glepate indicated the issue is not fixed yet.
Apr 19th 11:03pm
GetHuman-glepate indicated the issue is not fixed yet.
Apr 20th 7:57pm