I do not have a cell phone. Want another CD sent to me free of charge. CD received is...

GetHuman5142360's customer service issue with MovieMars.com from August 2020

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The issue in GetHuman5142360's own words
Trying to get through to MovieMars.com ... I do not have a cell phone. Want another CD sent to me free of charge. CD received is warped, my CD player does not recognize the disc. (Tried CD on * CD players) Do not have an order date or number. Purchsed through Walmart. Please help! Thanks.
I want CD for a funeral.
Would like the CD replaced
I expected get through to your company to solve the issue,
No, what else can I do to solve problem This should be an easy fix.
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MovieMars.com

CD
Customer service issue
Reported by GetHuman5142360
Aug 7th, 2020 - 7 months ago
Not resolved
Seen by 8 customers so far
Similar issue to 92 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5142360 started working on this issue
Aug 7th, 2020 9:18pm
GetHuman5142360 shared this issue with others over email
Aug 7th, 2020 9:37pm

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