Talk to Motorola tech advisors to try to get my phone working better z* has terrible re...

GetHuman5255591's Device Support issue with Motorola from September 2020

Help with my Motorola issue
First: share to improve GetHuman5255591's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5255591 may need:
Order number, Name on account, Email on account, Product type, Home and billing address, and Phone number on account
Top Tip from another customer
If you are having technical difficulties with your Verizon services please reset your phone or bring the phone into the Verizon store. If the issue is with cell service please check your area to see if Verizon is down.
The issue in GetHuman5255591's own words
Talk to Motorola tech advisors to try to get my phone working better z* has terrible reception. They said they would call today and see if it was working better no one called me. My Z* has better reception everywhere . I use my phone in an area * miles away from your nearest tower. My old Z* had d reception everywhere and I use my phone for work on my farm did away with two-way radios because we had good reception

GetHuman5255591 did not yet indicate what Motorola should do to make this right.

How GetHuman5255591 fixed the problem

We are waiting for GetHuman5255591 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Motorola customer problems.
How Do I Port My Moto G to a New Phone?What Size Moto G Do I Really Need?Is It Worth It to Keep Updating My Moto G Software?
Do you have a customer issue as well?
We can help you get Motorola's attention and get better help faster. Tap below to get started.
Having Motorola issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Device Support issue
Reported by GetHuman5255591
Sep 12th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 529 others
0 customers following this


GetHuman5255591 started working on this issue
Sep 12th, 2020 1:18am