My moto x* had to endure a hard reboot. Now it will seek updates endlessly. How do I st...

GetHuman1576120's customer service issue with Motorola from November 2018

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The issue in GetHuman1576120's own words
My moto x* had to endure a hard reboot. Now it will seek updates endlessly. How do I stop this process to use my phone? How do I install a VPN while this process is running so I can use my phone overseas to get the updates? I really want my phone back it has been months and no one can help me, not even the Motorola technicians. You are not allowed where I am or something? I have to change countries to get me phone to work? That's total ****! Checking for updates. Wait! I have new info for you, I am checking for updates, let me get back to you an that. I'll only be a few minutes...
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Motorola

Customer service issue
Reported by GetHuman1576120
Nov 17th, 2018 - 3 mons ago
I have an issue with Motorola too
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GetHuman1576120 started working on this issue
Nov 17th, 2018 4:28am