The acin my room was leaking water all over the floor inside the room. Room ***. The ve...

GetHuman6679393's Complaint About My Stay issue with Motel 6 from October 2021

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The issue in GetHuman6679393's own words
The acin my room was leaking water all over the floor inside the room. Room ***. The vents were all cloggedwith dust n mold. I cleaned myself as I couldn't get the manager to get anyone to do it. The phone didn't work in the room either. The toilet tank lid was broken. I couldn't get more than a half bucket of ice for * days. Then I moved to room ***. The towel rack was missing and I reported it immediately but nothing was done to fix it. Why? You advertise the best service but your customer service stinks. The pool was closed because it doesn't meet health standards. Why? What is the problem? Why do these issues continue to persist. I didn't get my money's worth for my stay there. Why isn't the manager of this facility on youngerman circle, Jacksonville, Florida doing her job properly? I'm pissed. I discovered that the floor was not clean when I was walking around on it barefooted because the bottoms of my feet got filthy from the dirty floor. I scrubbed it myself because none of my other issues that I brought attention to with the staff working there were ever dealt with and resolved. It was apparent that they weren't going to be resolved either as the management didn't really seem to care in my opinion. You owe me everything I paid to stay there at this mostly unfit facility. My name is Richard Poole. My phone number is ***-***-****. I want reimbursed for all the days I was there. I got clean towels when I asked for them. And a clean sheet when needed. I put the sheet on myself. When I was in room *** Noone out of the maids came to clean my room. I kept the floor clean myself n slept on the same sheets the entire time. Really. This is your best customer service? It doesn't reflect what you claim in your advertising. That's for sure.

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Motel 6

Complaint About My Stay issue
Reported by GetHuman6679393
Oct 6th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 474 others
0 customers following this


GetHuman6679393 started working on this issue
Oct 6th, 2021 2:32pm

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