The acin my room was leaking water all over the floor inside the room. Room ***. The ve...

GetHuman6679393's Complaint About My Stay issue with Motel 6 from October 2021

Help with my Motel 6 issue
First: share to improve GetHuman6679393's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman6679393 may need:
Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
The issue in GetHuman6679393's own words
The acin my room was leaking water all over the floor inside the room. Room ***. The vents were all cloggedwith dust n mold. I cleaned myself as I couldn't get the manager to get anyone to do it. The phone didn't work in the room either. The toilet tank lid was broken. I couldn't get more than a half bucket of ice for * days. Then I moved to room ***. The towel rack was missing and I reported it immediately but nothing was done to fix it. Why? You advertise the best service but your customer service stinks. The pool was closed because it doesn't meet health standards. Why? What is the problem? Why do these issues continue to persist. I didn't get my money's worth for my stay there. Why isn't the manager of this facility on youngerman circle, Jacksonville, Florida doing her job properly? I'm pissed. I discovered that the floor was not clean when I was walking around on it barefooted because the bottoms of my feet got filthy from the dirty floor. I scrubbed it myself because none of my other issues that I brought attention to with the staff working there were ever dealt with and resolved. It was apparent that they weren't going to be resolved either as the management didn't really seem to care in my opinion. You owe me everything I paid to stay there at this mostly unfit facility. My name is Richard Poole. My phone number is ***-***-****. I want reimbursed for all the days I was there. I got clean towels when I asked for them. And a clean sheet when needed. I put the sheet on myself. When I was in room *** Noone out of the maids came to clean my room. I kept the floor clean myself n slept on the same sheets the entire time. Really. This is your best customer service? It doesn't reflect what you claim in your advertising. That's for sure.

GetHuman6679393 did not yet indicate what Motel 6 should do to make this right.

How GetHuman6679393 fixed the problem

We are waiting for GetHuman6679393 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Motel 6's attention and get better help faster. Tap below to get started.
Having Motel 6 issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Motel 6

Complaint About My Stay issue
Reported by GetHuman6679393
Oct 6th, 2021 - 4 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 474 others
0 customers following this

Timeline

GetHuman6679393 started working on this issue
Oct 6th, 2021 2:32pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies