On may ** ****at **:** pm I made a reservation..I did confuse the dates n put that chec...

GetHuman-adanpena's Refund a Charge issue with Motel 6 from May 2021

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The issue in GetHuman-adanpena's own words
On may ** ****at **:** pm I made a reservation..I did confuse the dates n put that check in that day is at *pm on may ** ****.. take notice that I made said so reservation *********** at **** pm may ** ****... on the ** of may ** I received an email that said reservation *********** was canceled.. after calling a customer service number... I did speak with manager at **** I** west.... He stated that reservation had been canceled due to no show... However he also stated that reservation was held ** hours before it is canceled ... I made rezervstion at **** pm *-**-** and was before * pm may **... obviously that is not ** hrs... the charge $**.** was charged in full.. breaking policy... I have official day reports on the booking night and of cancellation.. I would appreciate a full refund of amount... business had no right to cancel.. the **hour period of grace had not expired.. thank u

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Motel 6

Refund a Charge issue
Reported by GetHuman-adanpena
May 30th, 2021 - 2 months ago
Not resolved
Seen by 20 customers so far
Similar issue to 632 others
0 customers following this

Timeline

GetHuman-adanpena started working on this issue
May 30th 10:21pm
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:33am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:33am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:33am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:33am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:35am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:35am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:37am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:37am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 2:53am
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 9:44pm
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 9:46pm
GetHuman-adanpena indicated the issue is not fixed yet.
May 31st 11:08pm