On may ** ****at **:** pm I made a reservation..I did confuse the dates n put that chec...
GetHuman-adanpena's Refund a Charge issue with Motel 6 from May 2021
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The issue in GetHuman-adanpena's own words
On may ** ****at **:** pm I made a reservation..I did confuse the dates n put that check in that day is at *pm on may ** ****.. take notice that I made said so reservation *********** at **** pm may ** ****... on the ** of may ** I received an email that said reservation *********** was canceled.. after calling a customer service number... I did speak with manager at **** I** west.... He stated that reservation had been canceled due to no show... However he also stated that reservation was held ** hours before it is canceled ... I made rezervstion at **** pm *-**-** and was before * pm may **... obviously that is not ** hrs... the charge $**.** was charged in full.. breaking policy... I have official day reports on the booking night and of cancellation.. I would appreciate a full refund of amount... business had no right to cancel.. the **hour period of grace had not expired.. thank u
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