I rented a room at the yreka motel * an to my surprise I was charged **.oo an some chan...

GetHuman5060123's customer service issue with Motel 6 from July 2020

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The issue in GetHuman5060123's own words
I rented a room at the yreka motel * an to my surprise I was charged **.oo an some change. I requested a smoking room on floor level an was checked into room ***. I've been to this location on numerous occasions. But last night I checked in at *am and was told I would have to be out by **am .* hours was all the time I was given to enjoy the place and much to my surprise when I entered my room I discover that the beds are not even made. So not only did I pay ** dollars I have purchased a unmade unfit for use room. I'd like this resolved with a nights stay or a refund. I live ** miles away an had to come to town to handle a few days affairs an can't help but feel like I was ripped off. With vivid ** an obvious concern I am deeply concerned on housekeeping affairs. The lady working the front desk seemed new an inexperienced but the cost for service was horrifying. Please if you would tend to this I'd much be appreciated of your concerns of this matter. And the covid ** awareness being a real concern to everyone. I'd be happy to have a night compt to make up for my part. Thank you for letting me share this with corporate. MS.Julie Haas a regular customer.

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Motel 6

Customer service issue
Reported by GetHuman5060123
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 469 others
0 customers following this

Timeline

GetHuman5060123 started working on this issue
Jul 13th 4:33pm