I made a reservation through the motel * website and when I went to the front desk I wa...

GetHuman-melar's Change a Booking issue with Motel 6 from May 2020

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Top Tip from another customer
Unfortunately, there is no way to change a booking.
The issue in GetHuman-melar's own words
I made a reservation through the motel * website and when I went to the front desk I was told that the reservation did not go through. I paid downstairs. the card used shows the charge for the room that I was told was cancelled yesterday. The money charged on the card is needed to pay for the room today. I have spoken with my card company and the payment is not set to be reversed or showing processed on their end. I need a room or else I am going to be outside.

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Motel 6

Change a Booking issue
Reported by GetHuman-melar
May 2nd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 502 others
0 customers following this

Timeline

GetHuman-melar started working on this issue
May 2nd, 2020 12:07am

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