There was a power outage in our Ukiah Ca, area there was a announcement regarding this...

GetHuman3842714's Complaint About My Stay issue with Motel 6 from October 2019

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The issue in GetHuman3842714's own words
There was a power outage in our Ukiah Ca, area there was a announcement regarding this matter at the time I made reservation I walked in breyer talk with the front desk representative if there had certain time the power outage will go in effect her her reply was she was not sure and they weren't notified if the motels would be affected there also was no notice present in the lobby indicating that would be at a power outage with that information that I had I made reservations between *:** and * and they're still hadn't been any notification at the motel * location in Ukiah California any k any updates regarding a power outage as I stayed in the room open up the wrong statement in * hours the power was shut off I am doing tonight with no lights hot water I'm a frequent customer at the motel * is here so at some point I thought maybe there was a policy in place for the pain clientele to receive some kind of compensation for the to stay in the inn motel * not looking for a full refund but at least provide adequate customer care make sure the customers and the clients are comfortable the purpose of renting a motel room is for the accommodations that is provided electricity hot water shower hot shower and other amenities that they provide so if you could please get back to me on this matter and make it a little more clear for me what your policy is regarding this complaint and there was contact with the management at some point which pretty much one directed at one point with regards we don't get refunds but I wasn't requesting refund I said adequate accommodations

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Motel 6

Complaint About My Stay issue
Reported by GetHuman3842714
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 2808 others
0 customers following this


GetHuman3842714 started working on this issue
Oct 28th, 2019 4:57pm

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