when Mr Aylmer checked into the Elkton motel * in Maryland he did not realize he had to...

GetHuman-shellran's customer service issue with Motel 6 from September 2019

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The issue in GetHuman-shellran's own words
when Mr Aylmer checked into the Elkton motel * in Maryland he did not realize he had to stay as long as he has and he's been there for ** night just about he's on a fixed income his circumstances are beyond his control and the reason why he's staying there is because of the living conditions in his apartment and the landlord is supposed to be paying for the room but he's not coming to Elmer has to pay for it himself had he known they gave a weekly rate he would have paid a week in advance but now I'm just trying to give him the opportunity or get him the opportunity to get his bill adjusted so it could help him to be able to stay where he needs to stay for a couple more days while he's continuing to get help with things but onto my available in my I'm sure I've tried and tried try and nobody wants to help and I'm tired of somebody telling me that I'm asking for charity or I'm asking for a handout I'm not that was so ignorant of a customer service rep to say to me a big corporation like motel * can't reach out to the hotel and ask them to reduces rate to this man who has cancer and has no place to live has a place to stay for a few days

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Motel 6

Customer service issue
Reported by GetHuman-shellran
Sep 10th, 2019 - 3 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 2742 others
0 customers following this

Timeline

GetHuman-shellran started working on this issue
Sep 10th, 2019 11:10pm
GetHuman-shellran indicated the issue is not fixed yet.
Sep 14th, 2019 3:31pm