Hi..So I booked a room at the March Lane Stockton location for July *th. Overnight the...

GetHuman-djvspin's Complaint issue with Motel 6 from July 2019

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The issue in GetHuman-djvspin's own words
Hi..So I booked a room at the March Lane Stockton location for July *th. Overnight the guests surrounding me made racquet all night. They were having people in and out, walking heavily and even running out in the corridor. My room literally shook throughout the night. By * am it finally calmed, but was not finished. I believe the guy staying next to me was conducting illegal activities in his room. A previous time I stayed not to long ago, the rates were lower, but my rates for the *th were outrageous. I had no choice but to stay there due to an emergency trip for a death in the family. I have stayed in other Motel * locations and never had a problem. I mentioned to the night check-in person that I was going to pay in the morning when I left, she said perfect. When I checked out the next morning, The morning check out person said my card had already been charged. She was so disrespectful and needs to be taught better customer service skills for working with the public. I would like my money refunded back to me for the whole experience. BTW..when I was packing my belongings to leave the guy that had stayed next to me was assulting a woman on the other side of the property. This was a horrible experience, so yes, please just refund my stay at that location. Thanks in advance

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Motel 6

Complaint issue
Reported by GetHuman-djvspin
Jul 7th, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 2579 others
0 customers following this

Timeline

GetHuman-djvspin started working on this issue
Jul 7th, 2019 10:37pm
GetHuman-djvspin indicated the issue is not fixed yet.
Jul 10th, 2019 11:20pm
GetHuman-djvspin indicated the issue is not fixed yet.
Jul 11th, 2019 3:20pm
GetHuman-djvspin indicated the issue is not fixed yet.
Jul 11th, 2019 3:20pm

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