Rented a room after **pm on ******. The room was sorry towels were smoked filled yellow...

GetHuman-smctdt's complaint issue with Motel 6 from May 2019

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The issue in GetHuman-smctdt's own words
Rented a room after **pm on ******. The room was sorry towels were smoked filled yellow not white. Let that go. The next morning my oldest son got out of his bed only to have bites, BED BUGS on the bed. Immediately got my youngest son out of his bed. * bed bug under his pillow. Left immediately out off the room. Went to give entry card back as well as a love bed bug I put in the ice bag from the room. The lady push down on it and said a flea! You can't press a flew and kill it. After googling it for sure bed bug. Never recieved manager call for refund. I called back Wednesday was advised to call health department room was sanitized no bugs. I guess not now if you sanitized it! Unbelievable. Needs to be shut down. Called complaint numbers no answer! Sad! Have pics, still mushed bug in bag!
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Motel 6

complaint issue
Reported by GetHuman-smctdt
May 9th, 2019 - 2 mons ago
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Seen by 1 customer so far
Similar issue to 2354 others
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Timeline
GetHuman-smctdt started working on this issue
May 9th 7:03pm