Studio * clear lake Texas my wife fell in the shower, the room sink of cigarettes, ciga...

GetHuman2594642's complaint issue with Motel 6 from March 2019

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The issue in GetHuman2594642's own words
Studio * clear lake Texas my wife fell in the shower, the room sink of cigarettes, cigarette burn marks in the sheets, roaches in the room. Studio * San Antonio tx hotel id **** made reservations for tonight total price with * adults * children and * pets $**.** get to the motel they changed it to $**.**, reservation congregation Y*YRQ**QP* I was told by the front desk i had to pay an additional $** for the pets but on my receipt shows condemnation number ****AAU*** * adults no children no pets. A*C in room only works on high fan and temp set to ** but when it gets to cold have to get up to turn it off then again to turn it on. Over priced rooms, plus i have children that are not exposed to cigarette smoke then i over pay for rooms so they can sleep in filthy beds and exposed to smoke residue including marijuana smoke since that's all i can smell since we have been here, we stayed in these rooms can't expect a full refund but do expect a partial refund thanks Craig Hartnett
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Motel 6

complaint issue
Reported by GetHuman2594642
Mar 26th, 2019 - 24d ago
I have an issue with Motel 6 too
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Seen by 8 customers so far
Similar issue to 2131 others
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Timeline
GetHuman2594642 started working on this issue
Mar 26th 5:46am