I rented a room(***) at **** N. Elizabeth st. Pueblo, Colorado *****. As I was putting...

GetHuman2229099's customer service issue with Motel 6 from February 2019

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The issue in GetHuman2229099's own words
I rented a room(***) at **** N. Elizabeth st. Pueblo, Colorado *****. As I was putting my groceries away i seen a big cockroach I killed it and put it in a little baggy to show the manager. My wife came out of the restroom stating there was blood all over the shower,walls, floor and toilet. The room wasn't cleaned at all. I went to the office to make a complaint and the gentleman said he couldn't do anything about it I had to wait until morning to speak to someone. In the morning I spoke with a gal named Marie I explained the situation her reply was "she would call an exterminator to see if there are cockroaches.then they would contact corporate and corporate would contact me. I would like to get a refund as well as a complementary stay at a different motel *. That was very unpleasant of the staff to have my family and my self stay in such a tormented environment. I had to take all of my belongings to the cleaners right away being fearful them critters might have travelled with my belongings. I would truly appropriate it if you could resolve my issue as soon as possible thank you.
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Motel 6

Customer service issue
Reported by GetHuman2229099
Feb 17th, 2019 - 8 mons ago
I have an issue with Motel 6 too
Not resolved
Seen by 6 customers so far
Similar issue to 1871 others
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
GetHuman2229099 started working on this issue
Feb 17th 10:20pm