We have been staying at the motel * in bordentown on *** for the past * months. We have...
GetHuman-emiliail's customer service issue with Motel 6 from February 2019
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The issue in GetHuman-emiliail's own words
We have been staying at the motel * in bordentown on *** for the past * months. We have been over charged the entire time we have been here. Paying ** dollars sun-thur and ** for fri and sat. We have been told by management that we cannot pay online daily to get a cheaper rate (** a night with taxes). The water smells like copper and leaves rust stains in the tub and toilet. The sink and toilet has been clogged on and off for months. The manager is extremely rude and gives different room prices to different people (for the same room type on the same day) we have paid a total of **,***$ when it should have been **,***$ which is a difference of ***$. But trying to work it out with management ended up in getting yelled at and the manager not acknowledging anything that was said. Was also told that every ** days you get a free night and that has never happened either. We are extremely disappointed with the management and the overpriced room we have been paying for. We think we should be compensated for the over pricing and the ** free nights we have accumulated since being here. Or at least put that ***$ towards or room.
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