I recently stayed at your motel in Fort Collins Colorado. I have stayed there several t...

GetHuman2183823's customer service issue with Motel 6 from February 2019

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The issue in GetHuman2183823's own words
I recently stayed at your motel in Fort Collins Colorado. I have stayed there several times in the past. Without any problems. Then as of yesterday’s ******* I am going to check in with my son and the motel had us down as No Rent in other wards we were refused service. The manager on duty had put our names down and will not allow us to stay at your establishment. For whatever reason I’m sure it’s not true. Crystal and I don’t know her last name and Erica Williams have both decided they don’t like me and have set out to discourage other employees to refuse us service. I have no idea why they have taken and singled me and my guests service. There are several incidents where Crystal has made others looking for employment and giving very bad attitude to the future job seekers. Staying to another person who was a little overweight could she handle the load. The girl was so offended by her questions she decided to go elsewhere. Help is hard to come by especially at your motel because of the rude comments by Crystal. Erica Williams has stayed to me “my boss doesn’t like you”. And maybe that’s why I refused service. Whatever the case maybe I will not go back to your establishment and will discourage friends and family to avoid staying there. I’d like to see better service provided by employees and to keep person involvement by staff. As they are untrained in providing service to customers.

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Motel 6

Customer service issue
Reported by GetHuman2183823
Feb 11th, 2019 - 4 years ago
Not resolved
Seen by 38 customers so far
Similar issue to 1836 others
0 customers following this


GetHuman2183823 started working on this issue
Feb 11th, 2019 7:26pm
GetHuman2183823 shared this issue with followers on Twitter
Feb 11th, 2019 7:26pm

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