I was insulted I work **-hour shifts I leave early in the morning I leave at *:** or ju...

GetHuman-fabie's customer service issue with Motel 6 from November 2018

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The issue in GetHuman-fabie's own words
I was insulted I work **-hour shifts I leave early in the morning I leave at *:** or just about *:** to catch the bus when I come home or come and get off I get off at * I have to be at work at * so by the time I catch the bus is either * or ** I have been at your room for a week and * days when I first got there my boyfriend paid * * days then I paid for * days then he paid until I could pay again I use my savings to get a room because I needed somewhere to stay so I can get to work Tuesday I come from work to ask for the key card to get in the room I met a employee of you guys that I never seen he was black and very rude I said here to get the key card for *** he asked do you stay here is your name on the list I give him my ID he did not look at my ID he gave it right back to me then he looked at me for a second and then he went to the computer he typed in something taking forever to give me the card and then we not got the card he threw the card at me I did not appreciate that because I'm not nobody's trash then I'm at work and my boyfriend is paying for an extra day until I can be able to pay for the room myself he tells me we can't pay for the room because we are at cused or he's accused of *** trafficking which I don't know where this person or people get that information from I don't do that all they had to do was ask if I work or not I just came from work I have my badge on that's not how you treat people now I'm at work worrying about my stuff weather is going to be okay or not I have to move out of the room within an hour I paid almost $*** to staying in your hotel and I get put out because of somebody's assumption I would like my money back because that is not that's not how you do business because the way I feel I want to see you guys I'm not I'm not selling my body of course I don't drive so there's been cars coming to the room there delivery I order food so when you order food people drive to the room and that's what he called trafficking then he didn't get the information right I did not know this man's name all I know he was black and he was young and that is a very that's discrimination against people you don't make assumptions I would like for somebody to call me back or email me about this and tell me how I can get my money back because I was a waste

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Motel 6

Customer service issue
Reported by GetHuman-fabie
Nov 8th, 2018 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 1299 others
0 customers following this

Timeline

GetHuman-fabie started working on this issue
Nov 8th, 2018 1:56am

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