Motel from ****

GetHuman-shihanja's customer service issue with Motel 6 from October 2018

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Help with my Motel 6 issue
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Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
The issue in GetHuman-shihanja's own words
On Oct **, **** I rented a room for * nights at the Motel * in Rochester NY (Airport). Upon arrival I found the room had no heat, There was human hair on the bathroon Floor, The sheets and towels were yellow and stained and the bed had dirty sheets that contained cigarette burn hole on them. To make things worst, there was roaches in the room and a substance on the room walls. I and my wife only stood * hours in the room before checking out the next morning, canceling my second night. It was horrible and I feel that I should not have been charged at all for the * hours spent in the digusting place. Enclosed is my reservation number Y**EVC*DXD *ROCHESTER AIRPORT**** BUELL ROAD*ROCHESTER, NY ****** (***) ***-******The place is horrible..The room also smelled of cigarettes and I am not a smoker...I have never been so disgusted with a hotel rental in which I paid my money for. DO Something! Rennovate the entire Motel or tear it down,

GetHuman-shihanja did not yet indicate what Motel 6 should do to make this right.

I am a good customer because I pay up front and expect good service and a clean room.
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Motel 6

Customer service issue
Reported by GetHuman-shihanja
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 1194 others
0 customers following this

Timeline

GetHuman-shihanja started working on this issue
Oct 22nd, 2018 9:29pm
GetHuman-shihanja shared this issue with friends on Facebook
Oct 22nd, 2018 9:30pm