My reservation wasn't kept. I paid more than expected. Guy at the desk was an ******* t...

GetHuman1381921's customer service issue with Motel 6 from October 2018

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The issue in GetHuman1381921's own words
My reservation wasn't kept. I paid more than expected. Guy at the desk was an ******* telling me there was nothing he could do. There were no parking spots open. Then the key didn't work, so i had to lug my bags back down ti my car and go back to the office, TWICE! Then this kid walks me to the door, like I'm a child and finally realizes i wasn't lying and even the master key wouldnt work. I had to wait for a key. Then after that wouldn't work, he got me another room and told me I had to pay more for that room and that there was nothing he could do. Then I get to the room and the bed cover had burn holes in it and black smudges on the sheets, as well as a lighter under the blankets. Luckily it was a two bed so I slept in the other one.
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Motel 6

Customer service issue
Reported by GetHuman1381921
Oct 20th, 2018 - a mon ago
I have an issue with Motel 6 too
Not resolved
Seen by 2 customers so far
Similar issue to 1177 others
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Timeline
GetHuman1381921 started working on this issue
Oct 20th 5:18pm