I recently stayed at the Motel SIx in Ann Arbor. This motel should be bulldozed to the...

GetHuman-zebrater's customer service issue with Motel 6 from October 2018

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The issue in GetHuman-zebrater's own words
Save others from my fate. ... I recently stayed at the Motel SIx in Ann Arbor. This motel should be bulldozed to the ground, with the manager still inside. *Over the past three decades I have had hundreds of hotel stays in ** state and * countries, this dump had to be one of the worst I have ever seen.*I booked two rooms and had to go through five before I could find two that were livable. *Upon arrival I was given keys to Rooms *** & ***, room *** had water and trash under and behind the refrigerator. I saw bugs swimming in the water on the floor!!!!!!*Next I checked room ***, it smelled like a chemical plant. That's not an exaggeration, I worked industrial construction for forty years, I know chemical plants.*Then I was given keys to Rooms *** & ***. Room *** had a heavy smoker smell, It was evident as soon as I opened the door. I finally settled for Rooms *** & ***.*The laminate floors in both rooms looked poorly installed and the floor bounced with every step in both rooms. We could hear every step from people in every surrounding room. The bathroom was tiny, the toilet seat had no lid, even a Spot-A-Pot has a seat lid !!!*There was no channel guide for the TV.*The bedspread did not smell clean and the sheets were worn with old stains on them.*Outdoors, the rain gutter over the walkway awning had a birds nest in it, the gutter dipped in spots and there were missing downspouts. *Also, the *x* supports for the awning were not secured to the concrete walkway, I could tell because they were angled off center. They looked as if someone had backed into them and the staff just left them wherever.*You must be very proud of yourselves to have this dilapidated piece of **** in your inventory.
Tear down the complex & rebuild, get new management
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Motel 6

Motel Six Ann Arbor, Michigan
Customer service issue
Reported by GetHuman-zebrater
Oct 8th, 2018 - 6 mons ago
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GetHuman-zebrater started working on this issue
Oct 8th, 2018 8:56pm