I want my room or my money.

I booked a room on june ** **** consuelo brooks in linda ca. It was paid on my debit card. When i got thete i gave id n card and the lady charged my card for a second time. I noticed it an hour later and showed the lady at the front desk my bank review and it showed two charges she said that she would credit back my account for one of them she said the reason was I had to use a different credit card when I booked it then when I got the room which was not true and I showed her that that was not true it was the same card and she said it would be credited back to my account within * to * business days that was on the **th it's now the *th and there's been nothing credited back to my account I'd like to either have that credited back immediately or give me another room since it's pay for something at gmail.com that's how you can get ahold of me I appreciate that thank you