I want my room or my money.

GetHuman858877's customer service issue with Motel 6 from July 2018

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The issue in GetHuman858877's own words
I booked a room on june ** **** consuelo brooks in linda ca. It was paid on my debit card. When i got thete i gave id n card and the lady charged my card for a second time. I noticed it an hour later and showed the lady at the front desk my bank review and it showed two charges she said that she would credit back my account for one of them she said the reason was I had to use a different credit card when I booked it then when I got the room which was not true and I showed her that that was not true it was the same card and she said it would be credited back to my account within * to * business days that was on the **th it's now the *th and there's been nothing credited back to my account I'd like to either have that credited back immediately or give me another room since it's pay for something at gmail.com that's how you can get ahold of me I appreciate that thank you

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Motel 6

Customer service issue
Reported by GetHuman858877
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 11 customers so far
Similar issue to 459 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman858877 started working on this issue
Jul 7th, 2018 8:37pm
GetHuman858877 shared this issue with friends on Facebook
Jul 7th, 2018 8:47pm
GetHuman858877 shared this issue with friends on Facebook
Jul 7th, 2018 9:13pm
GetHuman858877 indicated the issue is not fixed yet.
Jul 7th, 2018 10:08pm
GetHuman858877 indicated the issue is not fixed yet.
Jul 8th, 2018 11:55pm
GetHuman858877 indicated the issue is not fixed yet.
Jul 8th, 2018 11:57pm
GetHuman858877 indicated the issue is not fixed yet.
Jul 9th, 2018 12:02am
GetHuman858877 indicated the issue is not fixed yet.
Jul 9th, 2018 12:04am