On June **rd **** I checked in at motel * in Goodlettsville. The man that checked me in...
GetHuman-tabplus's customer service issue with Motel 6 from June 2018
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The issue in GetHuman-tabplus's own words
This has NOT BEEN FIXED ... On June **rd **** I checked in at motel * in Goodlettsville. The man that checked me in was named pat and he was the rudest, unfriendly, n degrading front desk clerk I've ever met. He had a attitude with me from the time I started filling my paperwork out. Now there was a couple that had drove me and my friend to that motel from south Carolina. Needless to say we were all very tired nonetheless the couple had to get back home. Pat(the front desk clerk) very matter of factly with a air of arrogance in his body language and his tone of voice asked me if them people (my ride) were with me and I told him yes but they are not staying the night. He in return very rudely said well they better not be or I will kick u out. At this point I'm very offended and baffled at his behavior towards me. He gives me my key n tells me what room I'm in which he gave me a room right in front of the office. Now the couple (Amanda and Bret) had a a eight hour drive back home so Bret took the car over to the gas station to fill up n get some snacks and stuff. Amanda walked with me and my friend Greg up to the room to stretch for a minute before having to get back on the road. I had been in my room long enough to take my shoes off, plug my phone up n start to look for restaurants near me that delivered and we hear someone pounding on our door. Greg answers it and it's pat and he tells us that there is some guy in the parking lot screaming n yelling n he knows (pat knows) that the man yelling is there because of us and we have to get out. I was speechless, I had just used the rest of the money I had literally every dime I had to pay for this room and he says we better get out right now or he is calling the cops and to top it off in not getting my money back. I had to sit in a waffle house down the road till the morning until I got more money. It was the worst n most degrading situation I've ever been in. So at the very least I should have at the bare minimum two nights for free and something needs to be done about this pat character. I've been in customer service for ***years and I have treated or been treated with such malice.!!! ***-***-**** is my cell phone number and it is the most convenient way to get ahold of me.
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