I have received a email telling me that I room has been booked in my name with my card...

GetHuman821166's customer service issue with Motel 6 from June 2018

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Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
The issue in GetHuman821166's own words
Find out who has my credit card information and who it is that has reserved this room under my name that I have called them explain to them that this is not me and I need this room to be canceled so I don't get charged for it and they just excuse me and told me oh well I don't know what to do about it you'll have to wait and see ... I have received a email telling me that I room has been booked in my name with my card for tomorrow so I call your office to Motel * at West and they tell me I can't cancel it or there's nothing I can do about it so I thought you were supposed to show ID always first off and if I'm on there I'm willing to come and show you and prove to you that I did not do this how am I protected so what what's going to happen is if they steal something or they take something I'm going to be accused for it so do I need to call my attorney or do you think we can handle this adults if you could have please call me back ***-**** thank you
I want my room cancelled and I would like to have some type of something discounts free nights something for my problems this issue was just throw to the side like it did not mean nothing to you
I have been a customer at this motel for almost * or * years now after this I promise you I will never use you again
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Motel 6

Customer service issue
Reported by GetHuman821166
Jun 26th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 382 others
0 customers following this

Timeline

GetHuman821166 started working on this issue
Jun 26th, 2018 4:04am