I stayed at a Motel * in Englewood Florida was refused to change rooms after the toilet...

GetHuman-skullbik's customer service issue with Motel 6 from June 2018

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The issue in GetHuman-skullbik's own words
I stayed at a Motel * in Englewood Florida was refused to change rooms after the toilets backed up and air conditioning failed to work I packed up the next morning before * a.m. was promised a different room by ** a.m. I asked for a two bed room the one that was available was not ready to stay in agreed to the one bed room for the night and asked for a price for the week for the two bed room was not able to give a price had to pay for the one-night separately and then the week separately when I complain I was told if you don't like it I will give you your money back and you can get out I said fine I will come and get my money as soon as I got there I was told will give you the other room by this time it was almost * p.m. had not gotten a shower or a chance to clean up all day while I had been working in the area only blocks away from the hotel the manager's name is Rick he yelled and screamed at my fiance called us Liars our money to be returned I am now sitting in a completely different Hotel still have not received my refund of the remaining week that has been paid for refuses to pay for the day that I was not there and had left before * a.m. room completely empty was threatened to have the police called and I am contacting you in regards of hopefully getting assistance and getting my cash refund from the room that I rented for a week my phone number is ***-***-**** I live in Englewood Florida the same town I was using the hotel in I will be heading back there this morning once again to attempt to get my money back and would appreciate some help from from your corporate headquarters and resolving this issue sincerely James Riggs and fiance Laura Hardesty thank you
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Motel 6

Customer service issue
Reported by GetHuman-skullbik
Jun 14th, 2018 - 9 mons ago
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman-skullbik started working on this issue
Jun 14th, 2018 1:05pm