I live in Chicago and I booked a room for my daughter and my son in Maryland heights S...

GetHuman-savenna's customer service issue with Motel 6 from June 2018

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The issue in GetHuman-savenna's own words
I live in Chicago and I booked a room for my daughter and my son in Maryland heights St. Louis on June * they were there to see a concert at the Hollywood casino Amphitheater .When they arrived they had to make there way though the crack heads and prostitutes that were hanging out in front of the door, then the person at the desk was very rude. They gave them a room with a broken toilet. That was not clean. I wanted to get them out of there but it was ** at night so she called me about ,,* am to tell me there was a homeless person going up and down the hallway talking loud to his self. Oh it gets even better in the morning she wanted to take a shower went to the desk to ask for some soap and shampoo again the rude desk person said we don't have any here there's a Walmart down the street. Ok then the we're hungry and go across the street to eat cuz the motel has nothing not ice not a vending machine not anything. Where the prostitutes and there pimp followed them from the hotel and where trying to talk to my son. They leave the restaurant go back to the motel to find police all over in the motel at which time my daughter called me again I told her " you guys get your stuff and get the **** out of there now" so they did and I got them a room at the best Western a few miles away. What kind of flea bag motel is motel * . I would like my money back for the night of **** my kids had to go through.. my regrets Melanie Myers
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Motel 6

Customer service issue
Reported by GetHuman-savenna
Jun 12th, 2018 - 9 mons ago
I have an issue with Motel 6 too
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Seen by 4 customers so far
Similar issue to 290 others
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Timeline
GetHuman-savenna started working on this issue
Jun 12th, 2018 3:39am
GetHuman-savenna indicated the issue is not fixed yet.
Jun 12th, 2018 1:27pm