I had a reservation for June * with booking.com for Atlanta and canceled on May **. I w...

GetHuman759737's customer service issue with Motel 6 from June 2018

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The issue in GetHuman759737's own words
I had a reservation for June * with booking.com for Atlanta and canceled on May **. I was charged on June * and have called multiple times a day to get a refund. I have also emailed the manager of this location about ** times with the confirmation of cancellation email attached to the email. I still have not gotten any resolution and I get the runaround from the staff EVERY TIME I CALL! I want a refund! This has tied up my bank account and I have not been able to use the funds allotted for my groceries for my family this week. I find the handling of this situation disgraceful!
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Motel 6

Customer service issue
Reported by GetHuman759737
Jun 7th, 2018 - a yr ago
I have an issue with Motel 6 too
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Seen by 5 customers so far
Similar issue to 232 others
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman759737 started working on this issue
Jun 7th, 2018 3:09pm