Staying at the Motwl * in Winter Park ... black mold on the ceiling, rooms never cleane...

GetHuman751194's customer service issue with Motel 6 from June 2018

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Help with my Motel 6 issue
Before contacting them, items GetHuman751194 may need:
Order Confirmation Number, Date of Birth, Email on Account, Phone Number, Name of Account Holder, Billing Address, and Address of Motel 6
GetHuman751194's next move: have a Motel 6 rep call.
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The issue and preferred resolution, in GetHuman751194's own words:
Staying at the Motwl * in Winter Park ... black mold on the ceiling, rooms never cleaned, horrible front desk staff person ( Ivory) TVs don’t work, bathrooms smell moldy, floors sticky ( from the rooms never being clean) keys NEVER WORK. Daily have to come and get a new key. Asked for a different room several times was lied to and told they had no rooms left but I was able to book a room on their website hmmmm lazy people
I trust that Motel 6 will make this right and come up with a resolution that is fair.
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Motel 6

Customer service issue
Reported by GetHuman751194
Jun 5th, 2018 - 18d ago
I have an issue with Motel 6 too
Not resolved
Seen by 2 customers so far
Similar issue to 525 others
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Timeline
GetHuman751194 started working on this issue
Jun 5th 5:33am