The customer service here ***** and they can't do anything for you if and emergency happens after hours I will be filing a complaint with cooperate in the morning

GetHuman710146's customer service issue with Motel 6 from May 2018

Help with my Motel 6 issue
The issue in GetHuman710146's own words
Use the restroom flushe'd the toilet water went down but kept filling up and ran over I was told to clean it up myself or check out ... My room is flooded with water and the girl at the front desk is saying there is nothing they can do about because it's after hours when I call from the front desk she wouldn't answer the phone the. The manager couldn't be reached even during an emergency because it was after hours. They said I could clean up the water or I could check out of the room. This is a disgrace I want my money refunded and I want comp rooms at another hotel *
A little bit of good customer service, care & compassion goes a long way.
I want to be placed in a different hotel for the rest of my stay and I want some comp rooms for the trouble I had to go through and this mess caused me a day of work because I have to wait til morning to be able to resolve anything.
As a new customer I expected this hotel six property to be more concerned about my son and I safety as a paying customer.
Tried to speak with manager I was told he couldn't be called because it was after hours there was no maintenance. My son was given to plungers
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Motel 6

The bathroom
Customer service issue
Reported by GetHuman710146
May 23rd, 2018 - 8 mons ago
I have an issue with Motel 6 too
Seen by 7 customers so far
Similar issue to 635 others
0 customers following this
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GetHuman710146 started working on this issue
May 23rd, 2018 2:36am
GetHuman710146 indicated the issue is not fixed yet.
May 23rd, 2018 4:21am