I stay at the Motel * in Klamath Falls about once a month and have never had a problem...

GetHuman-vistagra's customer service issue with Motel 6 from May 2018

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The issue in GetHuman-vistagra's own words
I stay at the Motel * in Klamath Falls about once a month and have never had a problem Today I booked a room via telephone, received a confirmation email.*It was for one night (May **) single., I departed from Sacramento at * am and arrived in Klamath Falls at ****. I showed the receptionist the email. She was obnoxious in this manner:*Show me your ID.*Take it out of your wallet.*Was is your vehicle license plate number.*You need to produce a credit card.*(It took her three tried to get the visa to work)*(I have never had to answer these kinds of questions at any previous visit so I asked why are you asking. I was told*DO you want me to cancel this reservation.*I obtained my receipt and informewd her that she needed more training and because of her attitude I would NEVER stay at another Motel * and would pay twice as much anywhere else.**Someone needs to talk to her as she will lose you more customers.**According to the receipt her name is:*Haylea*I stayed in Room ****Conf number ****ABM****Don *-**-******Phone ***-***-******Motel * is your n Klamath falls a *th st

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Motel 6

Customer service issue
Reported by GetHuman-vistagra
May 15th, 2018 - 4 years ago
Fixed
Seen by 18 customers so far
Similar issue to 89 others
0 customers following this
Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6

Timeline

GetHuman-vistagra started working on this issue
May 15th, 2018 10:34pm
GetHuman-vistagra indicated the issue is not fixed yet.
May 16th, 2018 12:25am
GetHuman-vistagra indicated the issue is not fixed yet.
May 16th, 2018 12:30am
GetHuman-vistagra indicated the issue is not fixed yet.
May 16th, 2018 11:53pm
GetHuman-vistagra indicated the issue is not fixed yet.
May 18th, 2018 11:43pm

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