There was blood splattered on our wall and lampshade. My three children and I needed a...
GetHuman661229's refund request issue with Motel 6 from May 2018
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The issue in GetHuman661229's own words
There was blood splattered on our wall and lampshade. My three children and I needed a double bed room. I called the front to complain and get another room and was told there wasn't anymore double beds. I was also told there was nothing that can be done until the morning. I wasn't even offered to have it cleaned, so I went to the front to ask for cleaning supplies and gloves to clean it myself. I was given a trash bag to be used as gloves and dry rags. No cleaning products whatsoever. I spoke to the manager this morning and she didn't sound apologetic at all. She offered $** back as if that was going to change the fact that I had to clean blood from a room that should of been cleaned properly to begin with and my children could have been easily exposed to blood that was directly where their heads were to laying. I would highly appreciate if I can get a call returned as soon as possible to resolve this issue. Thank you
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