Gave us a roach invested room my wife had double knee replacement * weeks prior had to...

GetHuman-wleone's customer service issue with Motel 6 from April 2018

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The issue in GetHuman-wleone's own words
Gave us a roach invested room my wife had double knee replacement * weeks prior had to sleep in my car because roaches were everywhere I have video to prove next morning they gave us another room it was better took all day to figure out the cable TV didn't work they tried and tried to fix it finally after two days all they had was a upstairs room had at least ** steep stairs took everything my wife had to get up there very painful on her knees so she was trapped till we left we deserve a complementary stay for * days at another Motel * this was ridiculous we travel for work and stay in motels all year this was the worst ever
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Motel 6

Customer service issue
Reported by GetHuman-wleone
Apr 27th, 2018 - a yr ago
I have an issue with Motel 6 too
Not resolved
Seen by 11 customers so far
Similar issue to 2792 others
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Items needed
Order Confirmation Number
Date of Birth
Email on Account
Phone Number
Name of Account Holder
Billing Address
Address of Motel 6
Timeline
GetHuman-wleone started working on this issue
Apr 27th, 2018 10:58am
GetHuman-wleone indicated the issue is not fixed yet.
Apr 28th, 2018 12:06pm
GetHuman-wleone indicated the issue is not fixed yet.
Apr 28th, 2018 12:07pm
GetHuman-wleone indicated the issue is not fixed yet.
Apr 28th, 2018 2:31pm