Hello David **I’m just back from your Redditch store **No reply to store phone number o...

GetHuman-fetchwa's customer service issue with Morrisons from September 2018

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The issue in GetHuman-fetchwa's own words
Hello David **I’m just back from your Redditch store **No reply to store phone number on receipt- tried numerous times **SlightLy horrified lol !**Firstly there were some baby clothes in a reduced oddments section with no prices - i explained this to the nice young man serving me and he rang for assistance but this person instead of finding the price said they shouldn’t have been there and walked off *The lad serving me said something about reduced clothing not in this store but he didn’t understand how it worked lol ! **Anyway I’ve just arrived home as it’s *miles to my nearest branch and firstly the two lots of face cream were very clearly on offer to £* per pot from £* so I’ve been overcharged £***More worryingly I purchased * individual cans of beer *lager at **p each can so total £*.** and I’ve been charged a staggering £**.****The most expensive beer around here averaging £* per can ! I think this store need to sort out the pricing of their offers and more importantly their reduced items **I presume the lad serving me scanned the can which was I’m guessing the original price of a pack of four **I’m now out of pocket by £**.** **And not too happy **The lad that served me was nice enough but surely should have spotted this- I’m cross at myself for not noticing in store but after he couldn’t be bothered about the price for the reduced baby clothes I felt a bit like I was too much trouble - certainly I’ve encountered better customer service on other visits **Please can you address this for me as it’s **.** pmnow so I’d be stuck in rush hour And school traffic if I were to drive the ** mile round trip now **Best Jackie *************

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Morrisons

Customer service issue
Reported by GetHuman-fetchwa
Sep 14th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 21 others
0 customers following this
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GetHuman-fetchwa started working on this issue
Sep 14th, 2018 3:01pm
GetHuman-fetchwa shared this issue with others over email
Sep 14th, 2018 3:01pm

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